SQL30082N Security processing failed with reason "24" ("USERNAME AND/OR PASSWORD INVALID"). SQLSTATE=08001. This says that there's something wrong with the username and password. However, I am quite sure that I used the correct username and the correct password. I've already tried the following things in order to solve this problem: Go to: Focus > System Manager > Manage Users and search for the affected user. Open the record and check that the username is in the format of: SIMSNET\Forename.Surname99 and that the password box is greyed out with Trusted Authentication. If this is showing correctly, it may be worth taking the tick out of ‘ Active ‘, ‘ Save ‘ the After some more testing, I found that entering the username in email format works. For example, on the Windows Receiver it prompts for "Domain\User" and "Password"but entering MyDomain\Username does not work. It has to be entered as Username@MyDomain.com. And on the iPad Receiver app, I have to enter: Username: Username@MyDomain.com Oracle Utilities Customer Care and Billing - Version 2.8.0.0.0 and later: ORA-01017: Invalid Username/password; Logon Denied The problem is I keep getting 'fail' message: 'invalid username or password'. I looked at the table inside the phpmyadmin, and the username and password were pretty simple (username: Admin & password: 12345). This is the database for the admins table : I've read on some other stackoverflow posts that invalid username/password errors can arise because of a difference between the server and client's case sensitivity, and that this can be overcome by quoting the password, which I've also tried using. oracle_selfserve_password = '\"imagineThisIsMyPassword\"' But that didn't help either. .

invalid username or password